Privacy Policy

Effective Date: September 29, 2026

Last Updated: September 29, 2026

Welcome to Wing Snob. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how Wing Snob ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website at wlngsnob.click, place orders, use our services, or otherwise interact with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

This Privacy Policy applies to all information collected through our website, mobile ordering platforms, in-store interactions, and any related services, sales, marketing, or events (collectively referred to as the "Services").

1. Who We Are

Wing Snob is a food service business operating in the United States. We operate the website located at wlngsnob.click and provide food ordering, delivery, and related services to our customers.

2. Information We Collect

We collect several types of information in connection with the operation of our Services. The categories of information we collect include:

2.1 Personal Information You Provide to Us

When you interact with our Services — for example, by creating an account, placing an order, signing up for our newsletter, or contacting us — you may voluntarily provide us with the following types of personal information:

• Identification Data: Full name, username, or similar identifiers.
• Contact Data: Email address, mailing address, and telephone number.
• Account Credentials: Password and security questions (stored in encrypted form).
• Order Information: Details about the food items you purchase, special dietary requests, and order history.
• Payment Information: Credit or debit card numbers, billing address, and other payment details. Note: We do not store full payment card numbers on our servers. Payment processing is handled by secure, PCI-DSS compliant third-party processors.
• Delivery Information: Delivery addresses and any special delivery instructions.
• Communications: Records of correspondence if you contact us for support, complaints, or feedback, including any information contained in those communications.
• Survey and Promotion Data: Responses to surveys, contests, or promotional campaigns you choose to participate in.

2.2 Information Collected Automatically

When you access or use our website and Services, we automatically collect certain technical and usage information, including:

• Device Information: Device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Log Data: IP address, browser activity logs, referring URLs, pages visited, date and time stamps of visits, and clickstream data.
• Location Data: General geographic location based on IP address. If you grant permission, we may collect more precise location data to facilitate delivery services.
• Usage Data: Information about how you interact with our website, including pages viewed, links clicked, time spent on pages, search queries entered, and other behavioral data.
• Performance Data: Error reports, crash logs, and diagnostic information to help us identify and fix technical issues.

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, local storage, and similar tracking technologies to collect information about your browsing behavior and preferences. For detailed information about the cookies we use, please refer to our Cookie Policy. In summary, we use:

• Strictly Necessary Cookies: Essential for the operation of our website (e.g., session management, shopping cart functionality).
• Analytics Cookies: To understand how visitors use our site and improve our offerings (e.g., Google Analytics).
• Marketing and Advertising Cookies: To deliver relevant advertisements and track campaign performance.
• Preference Cookies: To remember your settings and preferences for a better experience.

You can control your cookie preferences through your browser settings or our cookie consent tool. However, disabling certain cookies may affect the functionality of our website.

2.4 Information from Third Parties

We may receive information about you from third-party sources, such as:

• Social media platforms if you choose to connect your social media account with our Services or share our content.
• Third-party food delivery partners and platforms that facilitate orders on our behalf.
• Analytics providers and marketing partners.
• Public databases and data enrichment services used to verify or supplement the information you provide.

3. How We Use Your Information

We use the information we collect for a variety of legitimate business purposes, including:

3.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders, including payment processing and delivery coordination.
• To create and manage your account on our platform.
• To send order confirmations, receipts, and delivery updates.
• To respond to your inquiries, complaints, and requests for customer support.
• To maintain accurate records of your transaction history.

3.2 Analytics and Service Improvement

• To monitor and analyze usage patterns, trends, and preferences to improve our website and Services.
• To conduct research and analyze customer feedback to enhance our menu and user experience.
• To troubleshoot technical issues and maintain the security and integrity of our platform.
• To develop new products, features, and services based on user behavior and demand.

3.3 Marketing and Communications

• To send you promotional emails, newsletters, special offers, and information about new menu items, if you have opted in to receive such communications.
• To personalize your experience and deliver content and offers relevant to your interests and past ordering behavior.
• To conduct surveys, contests, sweepstakes, and other promotional activities.
• To display targeted advertising on our website and on third-party platforms.

You may opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link included in our emails, or by contacting us directly at [email protected]. Please note that even if you opt out of marketing messages, we may still send you transactional communications related to your orders.

3.4 Legal and Compliance Purposes

• To comply with applicable laws and regulations, including those related to food safety, consumer protection, and financial reporting.
• To enforce our Terms of Service and other agreements.
• To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal or harmful activities.
• To respond to legal requests from courts, law enforcement agencies, and government authorities.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We share your information with trusted third-party service providers who assist us in operating our business, including:

• Payment Processors: To securely process your payment transactions.
• Delivery Partners: To coordinate and fulfill food delivery orders.
• Cloud Hosting Providers: To store and manage our data infrastructure.
• Email and SMS Marketing Platforms: To send promotional and transactional messages.
• Analytics Providers: Such as Google Analytics, to help us understand how our website is used.
• Customer Support Tools: To manage and respond to your inquiries efficiently.

All service providers are contractually obligated to use your personal information only for the purposes for which we disclose it to them, and to maintain reasonable levels of confidentiality and security.

4.2 Legal Requirements and Protection of Rights

We may disclose your information if required to do so by law or in good faith belief that such action is necessary to:

• Comply with a legal obligation, court order, subpoena, or government request.
• Protect and defend the rights or property of Wing Snob.
• Prevent or investigate possible wrongdoing in connection with our Services.
• Protect the personal safety of users of our Services or the public.
• Protect against legal liability.

4.3 Business Transfers

In the event of a merger, acquisition, sale of assets, financing, or other corporate transaction involving Wing Snob, your personal information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our website before your personal information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with third parties when you have given us your explicit consent to do so, such as when you choose to participate in a co-sponsored promotion or event.

5. Data Security

We take the security of your personal information seriously and have implemented a range of technical, administrative, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption: We use SSL/TLS encryption to protect data in transit between your browser and our servers. Sensitive data such as passwords is hashed and salted.
• Access Controls: Access to personal information is restricted to authorized personnel who need it to perform their job functions.
• Secure Payment Processing: We use PCI-DSS compliant payment processors and do not store full credit card information on our own servers.
• Regular Security Audits: We conduct periodic reviews of our security practices, vulnerability assessments, and penetration testing.
• Incident Response: We have procedures in place to detect, report, and investigate data security incidents.

While we strive to use commercially acceptable means to protect your personal information, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your data. In the event of a data breach that affects your rights and freedoms, we will notify affected users and relevant authorities as required by applicable law.

6. Your Privacy Rights

Depending on where you live in the United States, you may have certain rights regarding your personal information. We are committed to honoring these rights.

6.1 Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

6.2 General Privacy Rights for All U.S. Users

Regardless of your state of residence, we offer all users the following rights:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccurate information we have about you.
• Right to Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
• Right to Data Portability: Where technically feasible, you may request your personal data in a structured, machine-readable format.
• Right to Opt-Out of Marketing: You may opt out of marketing communications at any time.

6.3 How to Exercise Your Rights

To exercise any of your privacy rights, please submit a verifiable consumer request to us by:

• Email: [email protected] with the subject line "Privacy Rights Request"
• Website: Through the contact form at wlngsnob.click

We will verify your identity before processing your request. We aim to respond to all verified requests within 45 days. If we require more time, we will notify you of the extension and the reason. We do not charge a fee for processing your request unless it is excessive, repetitive, or manifestly unfounded, in which case we will explain the reason and the associated fee before proceeding.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general retention guidelines are as follows:

After the applicable retention period, we securely delete or anonymize your personal information so that it can no longer be associated with you. In some cases, we may retain anonymized, aggregated data indefinitely for research and analytics purposes.

8. Children's Privacy

Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your consent, please contact us immediately at [email protected].

Upon receiving such a notification, we will take prompt steps to delete the relevant information from our records. We also recommend that parents and guardians supervise their children's online activities and educate them about safe internet practices.

Certain features of our Services, including the ability to place orders involving alcohol-based products or participate in specific promotional programs, may be limited to users aged 18 years or older. By using those features of our Services, you represent that you are at least 18 years of age.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website. A cookie is a small text file placed on your device when you visit a website. We use cookies to enhance your experience, analyze website traffic, and personalize content and advertising.

The types of cookies we use include:

• Session Cookies: Temporary cookies that expire when you close your browser, used to maintain your session as you navigate our website.
• Persistent Cookies: Cookies that remain on your device for a set period, used to remember your preferences and login status.
• First-Party Cookies: Set by Wing Snob directly to support site functionality.
• Third-Party Cookies: Set by our service providers (e.g., Google Analytics, advertising networks) to support analytics and targeted advertising.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be alerted when new cookies are being placed. For more detailed information about the specific cookies we use and how to manage your preferences, please refer to our full Cookie Policy.

10. International Data Transfers

Wing Snob is based in the United States, and we process personal information primarily within the United States. Our servers, databases, and service providers may be located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our Services, you acknowledge and consent to the transfer of your information to the United States. We take steps to ensure that any international transfer of data complies with applicable laws and that appropriate safeguards are in place to protect your information, including contractual protections with our service providers.

If you are an international user with concerns about the handling of your data under U.S. law, we encourage you to contact us at [email protected] before using our Services.

11. Third-Party Websites and Links

Our website may contain links to third-party websites, including social media platforms, delivery partners, and payment processors. These external websites operate independently of Wing Snob and have their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices or the content of these third-party sites. The inclusion of a link on our website does not imply our endorsement of the linked site or its privacy practices. Once you leave our website through a link, this Privacy Policy no longer applies to your activity on that external site.

12. Advertising and Analytics

We may work with third-party advertising networks and analytics providers to display advertisements on our website and other platforms. These companies may use cookies, web beacons, and similar tracking technologies to collect information about your visits to our website and other websites over time in order to serve you more relevant advertisements.

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect anonymized data about how visitors use our website. For more information about how Google uses your data, please visit Google's Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

To opt out of interest-based advertising from participating advertising networks, you may visit the Digital Advertising Alliance's opt-out page at www.aboutads.info/choices/ or the Network Advertising Initiative's opt-out tool at www.networkadvertising.org/choices/.

13. FTC Compliance and Consumer Protection

We operate in compliance with the Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive acts or practices in commerce. Our privacy and data practices are designed to be transparent, fair, and in alignment with the FTC's guidance on privacy and data security for businesses.

We do not engage in deceptive data collection practices. We clearly disclose what information we collect, how we use it, and with whom we share it. If you believe our practices are unfair or deceptive, you have the right to file a complaint with the Federal Trade Commission (FTC) as described in Section 14 below.

14. How to File a Complaint

If you have concerns about how we handle your personal information, we encourage you to contact us first so we can attempt to resolve your concerns directly.

If we are unable to resolve your complaint to your satisfaction, you may file a complaint with the following regulatory authorities:

• Federal Trade Commission (FTC): The FTC enforces federal consumer protection laws. You can file a complaint at reportfraud.ftc.gov or call 1-877-FTC-HELP (1-877-382-4357).
• California Attorney General (for California residents): If you are a California resident and believe your CCPA/CPRA rights have been violated, you may contact the California Attorney General's Office at oag.ca.gov/privacy/ccpa.
• State Attorney General: Residents of other states may contact their respective state Attorney General's office to report privacy-related complaints. Most state AG offices have consumer protection divisions that handle privacy-related matters.
• Internet Crime Complaint Center (IC3): For complaints related to internet-based fraud or cybercrime, visit www.ic3.gov.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:

• Post the updated Privacy Policy on our website with a new "Last Updated" date at the top of the page.
• Send you an email notification (if we have your email address on file) for significant changes.
• Display a prominent notice on our website for a period of time following the change.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us: